Delivery and Refund Policy

Delivery Policy

1. Delivery Timeline:

 We strive to deliver all orders within 1-2 business days.

2. Delivery Charges:

 We offer free delivery for orders above [₹600].

 For orders below this amount, a delivery charge of [₹45] will be applied.

3. Delivery Locations:

 We currently deliver to the following locations: [Hosur].

 If your area is not listed, please contact our customer service for assistance.

4. Delivery Confirmation:

 You will receive a confirmation email or SMS once your order is dispatched, including tracking information if applicable.

 Our delivery team will contact you prior to arrival to ensure a smooth handover.

5. Delivery Issues:

 If there are any issues with your delivery, such as delays or incorrect items, please contact our customer service within 24 hours of receiving your order.

Return and Refund Policy

1. Return Eligibility:

  Returns are accepted within 4-5 hours of delivery for damaged, spoiled, or incorrect items.

  To request a return, please contact our customer service with your order details and photographic evidence of the issue.

2. Non-Returnable Items:

  Due to the perishable nature of fresh fruits and vegetables, we do not accept returns for items that are not to your taste, unless there is a quality issue.

  We do not accept returns for products that have been used, opened, or tampered with.

3. Refund Process:

 Once your return request is approved, the refund amount will be credited back to your original payment method within 7-10 business days.

4. Replacement Policy:

 Instead of a refund, you may opt for a replacement for the damaged or incorrect item. Replacements will be processed and delivered as soon as possible.